After 20 years with the same company, it sold, and I was out the door; 60 years old, out on the street, resume in hand, looking for work. My self-esteem gone. When I was about at my lowest, a good friend asked me to attend a Toastmaster meeting with him. I told him, ‘I need […]

I’m Mabel Kong with an editorial that’s less than two minutes long. I find it ironic that many of today’s leaders boast of being available for their hard workers, but when their employees ask for help all that’s given are orders from a benevolent dictator. A true servant leader will listen, guide, and empower their […]

Last week I saw an excellent example of servant leadership. I know you will be excited to try this simple solution and I expect you’ll have a similar remarkable result. I watched an associate’s face transform from a full-on frown to a smiling king with a crown. During a frontline managers’ meeting, I saw a […]

Michael Varma sits down with one of the newest accredited speakers, Eldonna Lewis Fernandez. Eldonna is CEO of Dynamic Vision International, Inc. that provides negotiation, leadership, and communication training to corporate clients and small business owners internationally. Eldonna is also the author of Think Like A Negotiator – 50 Ways to Create Win Win Results […]

Whether you are part of today’s tech-savvy workforce or a customer influenced by social media, the results are in . . . you respond well to video messaging. That’s because only 7 percent of a message is conveyed by words; The remaining 93 percent breaks down to your tone of voice, 38 percent, and the […]